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04 Automation

Follow-ups that fire whether anyone remembers or not.

Pick a trigger, add conditions, choose actions. No code, no third-party glue service, and no quote left sitting unanswered in someone's chat list for nine days.

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Workflows
Unlimited
on Growth, no per-run fees
Trigger types
11
event, time and score based
Dry-run window
30 days
replay before going live

01 What it does

The four things you will use every day.

  • Triggers from real events

    New chat, stage change, score crossing a threshold, keyword match, no reply for N hours, or a scheduled time. Combine them freely.

  • Conditions that hold up

    Branch on score, label, pipeline stage, contact field, language, or working hours. Nested branches, with a preview of which path a chat takes.

  • Waits measured in business hours

    "Follow up in 2 business days" means Tuesday, not Sunday at 3am. Holidays and shift calendars are part of the timing engine.

  • Every run is auditable

    See which workflow touched which conversation, what it sent, and why it stopped. Dry-run any change against last week's traffic first.

02 Why it works this way

Automation your customers do not resent

Bad automation is obvious: the same message at the same interval to everyone, including the person who already replied. Repli kills a sequence the moment a human answers, and refuses to send twice in one day to the same contact by default.

Frequency caps, quiet hours, and an opt-out that actually sticks are built in rather than bolted on. You can raise the caps — you have to do it deliberately.

03 Getting it running

Set up on the onboarding call, not over a quarter.

Your implementation partner does these steps with you, on your real number, while you watch.

  1. Start from a template

    Abandoned quote, post-purchase check-in, cold-lead revival, review request. Edit, don't build from scratch.

  2. Dry-run it

    Replay the workflow against real traffic from the past month and read exactly what would have been sent.

  3. Turn it on for one pipeline

    Scope it narrow, watch the run log for a few days, then widen.

Next · 05 Sales analytics Response times, pipeline movement, workload and revenue by source.

Back to the full tour

Next step

Ready to see it on your own inbox?

Thirty minutes, your real WhatsApp traffic, no slide deck. We will tell you honestly whether Repli is the right fit.

Contact us See the product tour

Repli is invite-only and quoted per team, so there is no signup form and no public price list. Both start with the same call.