04 Professional services
Quotes that get followed up before the client forgets they asked
Project work lives or dies on the follow-up. A quote sent on Tuesday and never mentioned again is a lost deal that everybody assumed someone else was chasing.
- Quote-to-close rate
- +29%
- Quotes followed up
- 100%
- Deals ageing past 14 days
- −52%
01 What lands in this inbox
The messages, in the words your customers actually use.
We read design-partner threads before writing a single automation. This is the raw material the AI agent and the scoring model are tuned against.
Kept verbatim, mixed language and all — because that is how the question arrives, and what the agent has to understand.
- boleh minta penawaran?
- kira-kira budget-nya berapa?
- timeline-nya berapa lama?
Unassigned · waiting for a first reply
02 Before and after
What breaks today, and what we set up instead.
What breaks today
- Quotes sent and then forgotten by both sides
- Scope discussed in chat, lost by invoicing time
- No visibility into which proposals are still alive
What we set up instead
-
Quote-sent pipeline stage
Sending a quote moves the deal, starts the follow-up clock, and shows on the funnel until it resolves.
-
Two-touch follow-up
Day three and day seven, then it stops and flags a human. Persistent, not annoying.
-
Scope notes on the record
Internal notes and file attachments stay on the conversation, so the person who invoices sees what was agreed.
Where this comes from Used by design agencies, contractors, and law and accounting practices that bill project work.
03 Modules involved
No bespoke build. These parts, wired for your trade.
Every configuration on this site draws on the same five modules. This one leans on the following.
- 01
Shared WhatsApp inbox
Route every chat to one owner, keep the history when staff leave.
Open the module - 04
Workflow automation
Visual triggers, conditions and actions. No code, no glue services.
Open the module - 05
Sales analytics
Response times, pipeline movement, workload and revenue by source.
Open the module
Next step
Ready to see it on your own inbox?
Thirty minutes, your real WhatsApp traffic, no slide deck. We will tell you honestly whether Repli is the right fit.
Repli is invite-only and quoted per team, so there is no signup form and no public price list. Both start with the same call.
- sales@repli.site
- Mon–Fri, 09:00–18:00 WIB