10 Insurance & multifinance
Qualify, document and follow up without leaving an audit gap
Selling protection or financing over WhatsApp is a compliance problem wearing a sales hat. Every promise made in a chat is a promise somebody will ask you to produce later.
- Renewal lapse rate
- −41%
- Complete document sets, first pass
- 79%
- Conversations retained on exit
- 100%
01 What lands in this inbox
The messages, in the words your customers actually use.
We read design-partner threads before writing a single automation. This is the raw material the AI agent and the scoring model are tuned against.
Kept verbatim, mixed language and all — because that is how the question arrives, and what the agent has to understand.
- preminya berapa per tahun?
- syarat pengajuannya apa saja?
- polis saya jatuh tempo kapan?
Unassigned · waiting for a first reply
02 Before and after
What breaks today, and what we set up instead.
What breaks today
- Agents selling from personal numbers, with no record
- Documents collected in chat and lost the same week
- Renewals that lapse because nobody was reminded
What we set up instead
-
Every conversation on a company number
Agents work inside Repli, so the transcript, the attachments and the assignment history survive the agent leaving.
-
Document intake with a checklist
KTP, payslip, existing policy — requested, tracked and chased once a day until the set is complete, then locked to the record.
-
Renewal and premium reminders
Fire on the policy date inside quiet hours and frequency caps, and stop the moment payment clears.
Where this comes from Built with a sixty-agent insurance brokerage and one multifinance sales team.
03 Modules involved
No bespoke build. These parts, wired for your trade.
Every configuration on this site draws on the same five modules. This one leans on the following.
- 01
Shared WhatsApp inbox
Route every chat to one owner, keep the history when staff leave.
Open the module - 04
Workflow automation
Visual triggers, conditions and actions. No code, no glue services.
Open the module - 05
Sales analytics
Response times, pipeline movement, workload and revenue by source.
Open the module
Next step
Ready to see it on your own inbox?
Thirty minutes, your real WhatsApp traffic, no slide deck. We will tell you honestly whether Repli is the right fit.
Repli is invite-only and quoted per team, so there is no signup form and no public price list. Both start with the same call.
- sales@repli.site
- Mon–Fri, 09:00–18:00 WIB